Why does verizon wireless charge an upgrade fee

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The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. According to Verizon, the fees help them keep the cost of service delivered down and use part of it for community development. No, these are two different fees. The payment has been around for some time now. On the other hand, the Upgrade fee is for customers who want to upgrade their device to a new one.

Yes, they do, but it is usually seasonal. This means that you need to finance the phone and pay the full price yourself. This can be done when you purchase the phone directly from the manufacturer. Your device can be upgraded anytime at retail price, but when you want to use the monthly device payment, take note of these requirements:. You must be logged in to post a comment. Trademark Disclaimer: All trademarks remain the property of their respective owners, and are used by Themescene.

Share on facebook. Share on twitter. Share on pinterest. Share on reddit. UPDATE : After this story published, Verizon responded that it was referring to "ongoing costs to maintain and enhance the network," but did not provide any further details.

Verizon has already launched LTE Advanced service to more than 90 percent of the US population and is "pre-positioning for 5G technology," Shammo said. The upgrade fee is refunded if customers return the device within 14 days of purchase.

Verizon stopped offering contracts and device subsidies to new customers in , but at the time it said existing customers could continue renewing two-year contracts and purchasing phones at subsidized prices. With Verizon's changes last week, the exception for existing subscribers is coming to an end. Verizon customers who switch phones and don't want to pay full price up front would need to sign up for monthly device payment plans that spread the cost of a phone over 24 months.

For consumers, there are apparently no exceptions to the new rule preventing existing customers from renewing contracts and getting device subsidies.